MEMBERSHIP POLICY
Unity Brands Collective
Bullets Allstars & Mathis Dance Studios
1 April 2025
PAYMENTS
An Annual Enrolment Fee of $65.00 incl. GST* will be billed upon confirmation of membership. This fee is payable directly to Unity Brands Collective using one of the payment methods on your invoice. This fee must be paid in full before any class/gym session commences. *Note that this fee is not included in Membership Fees and is payable regardless of the enrolment date in 2025.
All membership fees are to be paid to Unity Brands Collective via one of the payment methods outlined below. Following invoicing, your invoices will be available to view in the ClassManager app.
Additional fees, including Examination Fees, Competition Entry Fees, Concert Fees, etc., will be invoiced separately and payable directly to Unity Brands Collective. These fees are not included in the Annual Membership Fees.
Manual adjustments to billing may incur an administration fee, which our Management Team may bill at its discretion.
Customers with three consecutive missed/declined direct debit transactions will incur a $25.00 incl. GST Administration Fee.
PAYMENT OPTIONS
Direct Bank Transfer - You can remit payment directly to our designated bank account, specified on your invoice prior to commencement of your the first class. No additional processing fees apply for this payment method. For Term 1 enrolments, payment must be received within 7 calendar days of invoices being issued.
Electronic Card Payment—You can conveniently process payment via the 'Pay Now' function embedded in your electronic invoice. A flat-rate transaction fee of 1.7%, plus 30 cents, applies to all card payments, including American Express.
Payrix Direct Debit Instalments - Distribute your payment obligations throughout 2025 via our scheduled direct debit service with the following frequency options: weekly, fortnightly, or monthly.
Payrix associated fees:
Bank Account Debits: $0.99 per transaction
Credit/Debit Card Processing: 1.98% plus $0.33 per transaction
Failed Payment Fee: $4.40 (added to subsequent debit)
To establish your Payrix direct debit arrangement, please complete the Payrix direct debit request here
In-Person Transactions - Payments may be processed at our Reception desk (1.85% service fee applies)
ACCOUNT HOLDER RESPONSIBILITY
Each student account must have one designated parent/caregiver as the primary account holder. This person will be named on all invoices and communications regarding payments.
Payment Responsibility: The primary account holder is solely responsible for ensuring all payments are made in full and on time, regardless of personal circumstances or arrangements with other parties.
No Split Billing: Unity Brands Collective does not offer split billing or divided payment arrangements for membership payments. We cannot issue separate invoices to multiple parties for a single student's fees.
Private Arrangements: If payments need to be divided between multiple parties (e.g., separated parents), this must be arranged privately between the involved parties. The primary account holder remains responsible for ensuring full payment reaches Unity Brands Collective by the due date.
Payment Records: All payment receipts and account statements will only be issued to the primary account holder listed on the account.
Account Changes: Any request to change the primary account holder must be submitted in writing to accounts@unitybrands.com.au
Communication: All payment-related communications will be directed solely to the primary account holder via their registered contact details.
Overdue Accounts: In the event of overdue payments, follow-up actions will be directed to the primary account holder only, who remains responsible for resolving any outstanding balances.
By enrolling with Unity Brands Collective, the primary account holder acknowledges and accepts these payment terms and conditions.
MAKE-UP CLASSES FOR TEMPORARY ILLNESS
If a student is unwell, we offer the option to participate in make-up classes.
No credits will be provided for students who miss class due to temporary illness under any circumstances.
A maximum of 2 makeup classes per enrolled class are allowed each term, and within the term, they are missed.
EXTENDED ILLNESS CONCESSIONS
Concessions for students suffering significant health issues or extended illnesses will be considered on a case-by-case basis.
A Medical Certificate must be provided for consideration.
ACCIDENTAL INJURY
Should any dancer/athlete sustain an accidental injury that prevents their participation in classes/gym sessions, make-up classes will be offered upon presentation of a Medical Certificate.
Missed classes due to significant injuries/health concerns are managed on a case-by-case basis as per the terms outlined above.
No refunds or credits for missed classes/coaching sessions due to accidental injuries will be offered.
EXTREME WEATHER
Classes and gym sessions will be cancelled when the outdoor temperature reaches 37° Celsius at Moorabbin Airport, determined by the Bureau of Meteorology. We will confirm cancellations of classes and gym sessions via social media channels and in the ClassManager Portal app noticeboard.
No refunds or credits will be issued due to cancelled or missed classes caused by extreme weather conditions, in compliance with legal requirements.
MISSED TERM/MEMBERSHIP BREAK
Written notice of intent to pause membership for 4 weeks or more must be provided to info@unitybrands.com.au.
Dancers/Athletes may lose their placement on teams or in dances during missed terms/membership breaks, and re-placement is not guaranteed.
Extended Membership Breaks from Term 3 onwards may result in your child being unable to participate in the Mathis End of Year Concert, which will be at management discretion.
CHANGES TO MEMBERSHIPS
Membership changes will be handled case-by-case and made by mutual agreement between the customer and our management team.
All membership change requests must be submitted in writing 30 days prior to any membership changes being actioned. All requests must be emailed to info@unitybrands.com.au
We will provide a written confirmation of the requested changes and the date the changes become effective.
CANCELLATION OF MEMBERSHIP
Cancellation of memberships can occur only at the end of each term. No pro-rata amounts will be credited or refunded should a membership cancellation request be submitted during a school term.
A 30-day written confirmation of intent to cancel must be sent to accounts@unitybrands.com.au
Upon receipt, a notice of cancellation with the date of cessation will be provided.
Outstanding amounts or debts must be fully settled before the final cancellation date.